Returns & Exchanges
At Joie in Life, we want you to feel empowered in your gear, which is why we offer a 30-day window for returns or exchanges on all athletic apparel and equipment. Items must be in their original condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Place the unworn items in their original packaging and include the packing slip to ensure our team can process your return quickly.
Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned sports gear, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing